How Caljan Performer Telescopic Conveyors power DHL’s largest UK E-Commerce depot
As e-commerce continues to grow at a demanding pace, logistics leaders like DHL are investing in future-proof infrastructure to meet demand with precision and speed. One of the latest examples is DHL’s purpose-built e-commerce depot in Coventry, a 270,000 square foot site where automation, efficiency and sustainability are at the heart of every operation.
To support this new hub, DHL partnered with Caljan to install a fleet of 106 Performer Telescopic Conveyors, including four Droop Snoots to assist with ergonomic loading at floor level. These are designed to streamline parcel handling, maximise throughput, and contribute to the company’s ambitious carbon-neutral goals.
This high-throughput site currently processes around 60,000 parcels per hour. To meet this demand, DHL needed a materials handling solution that delivered more than just speed. It had to keep operations running smoothly at scale, while aligning with strict safety protocols and long-term sustainability goals.
This new site required equipment that could:
- Increase parcel throughput
- Ensure consistent uptime and reliability
- Improve safety for onsite teams
- Reduce energy consumption and environmental impact
That’s where Caljan came in. As Richard Wenham, head of Operational Support at DHL eCommerce, says:
“Caljan were able to fulfil our need for extra-long booms in this facility, a unique point that they have over their competitors.”
So, what made the Caljan Performer Telescopic Conveyors stand out?
- Configurable solutions
- On-site delivery and installation teams
- Reliable performance from the start
- Most energy-efficient boom of this size
- Ongoing support
The success of the DHL Coventry E-Commerce Depot has laid the groundwork for future collaboration. DHL has already expressed a strong interest in working with Caljan on additional depots, based on the performance and reliability of the solution delivered in Coventry.
“If I was doing this again, and hopefully I will be in our next facility. I certainly would be looking to use Caljan for that, they’re a great partnership. Great value for money over the long-term life of the equipment. And the reliability and safety is really good.” - says Richard.
For DHL, building long-term partnerships with trusted suppliers like Caljan is key to staying ahead in a fast-paced logistics landscape. Together, we’re helping shape the future of parcel handling with solutions that are built to perform today, and ready for tomorrow’s demand.
Richard Wenham, Head of Operational Support at DHL eCommerce
Results at a glance:
- ~60,000 parcels/hour processing capacity
- Energy savings through highly efficient motors
- Improved safety with integrated features
- Rapid trailer loading/unloading
- Low downtime and SLA-backed reliability
- Carbon-neutral support through smarter equipment choices
Watch the full video here:
Ready to improve your parcel handling?
If you’re scaling up your fulfilment network and need a partner who understands e-commerce logistics, Caljan is here to help.
Explore the Caljan Performer here or get in touch with our team.